Toyota of Anaheim Reviews & Testimonials
Looking for testimonials and reviews about Toyota of Anaheim? View recent reviews and learn what our customers are saying about us, in their own words. Have something to share or want to leave a review for us? Click the link below and let your voice be heard. We appreciate your feedback and patronage.
Iqbal Shamal was incredibly helpful and determined to get me my dream car. Cristian Tufino also made sure to get me a great deal. All in all, I would highly recommend this dealership.
Great clean dealer with very helpful staff. Was in and out in about an hour with the car I wanted to buy.
Poor communication between staff--no one knew what was going on! Poor communication with me--no one would respond to my texts! No one checked in with me even though they knew something was wrong--they just kept passing the buck!
Toyota really takes care of and honors their customers. Service Rep Lee Bach was terrific!
My experience at Anaheim Toyota was nice. Lee my service writer was knowledgeable and detailed.
The lady who helped me was very attentive, very helpful, solving all the doubts I had, she made me feel confident and very sure of what I was dealing with, a well-deserved 10 for Adriana Aguilar, I hope I didn't get the name wrong.
Youbert is the best! The reason I keep bringing my cat back. Give that man a raise!
Everyone is very welcoming , I loved my experience, got my quote through email so when I went in it was straight to the point , was quicker than I expected, everyone was really nice and easy to talk to.
Very professional! I'm happy with the service at Toyota of Anaheim ,Bach Le and the whole team did a great job👍
Don’t trust them. Typical once they sell the car you’re no longer a customer attitude.
I bought a used car that apparently needed to have the refurbishment completed.
They half assed it. And I accidentally left my wife’s handicap placard in the car, they took it.
I went back repeatedly to pick up a part that apparently I’m supposed to put on the car since it didn’t come in when I brought the car in for the service. Every promise had no follow through.
That’s fine I will go somewhere else for the scheduled ... Read More DealerRater - Jun 6, 2026
Great service, everyone is so welcoming and kind. Highly recommend together your services done here.
Youber Moreh is great. He explains everything that needs to be done from beginning to the end.
Got to do the oil change today- May 30th, 2026. A very professional and kind team - Jimmy - service advisor did a great job and helped with the process oil change; Jacob- helped with car wash and gas ; I also will write a good review on Google this weekend ~ Blessings to all of you! Lord JESUS love you guys all ❤️✝️😇
I had an outstanding car buying experience from start to finish. My journey began with Cinthya on the internet sales team, who made the process of agreeing on numbers incredibly easy, transparent, and stress free. She was responsive, professional, and made sure everything was straightforward before I even stepped foot in the dealership.
Once I arrived, Emil took over and handled the final details. He was knowledgeable, efficient, and made the entire delivery process seamless. Together, Cinthya and Emil completely broke the stereotype of what people expect from car sales professionals. There were no games, no pressure, and no unnecessary ... Read More DealerRater - May 31, 2026
The service was professional, friendly, and efficient. The team was knowledgeable, responsive, and made the entire experience super easy
Was told couple hours. Waited 3 hours for them to tell me they couldn’t work on my car cause it had too much fuel (no one told me this before). Told it was going to take another couple hours. Wait 2 more hours, no update, I text, tells me it will be another 2 hours. I get a courtesy car at this point. They don’t finish the car till the next business day which makes me late for my registration. DMV proceeds to deny me because they didnt give me proof of correction. Absolutely terrible service with no regard for peoples ... Read More DealerRater - May 30, 2026
Randy is the best! He helped me with all my maintenance needs and explained it thoroughly.
Made my deal happen with professional approach and listened to my individual needs. If you are looking for that when looking for your next vehicle, then this is your place!
I had a great experience with this dealership in helping me with my vehicle. They were very transparent with me on the out-the-door price I received, and beat my best offer I had.
They were the only dealer that helped me locate my vehicle from a sister lot, sent it over to their lot and did not keep giving me the runaround on when I could expect to go and see the vehicle.
Everyone was very professional and helpful with all my questions and concerns and by the time I was at the dealer everything was very quick and easy ... Read More DealerRater - May 26, 2026
I had a good experience for a change.
I have been a long term customer who has always left with bad experience on numerous occasions.
Today I could see and experienced a difference in the quality of service. It was evident that a metamorphosis had taken place.
Randy was pleasant and his behaves as one who enjoys his work. He gave value to the customer.
Kept me informed on the status of my car.
My wait was prolonged because of a part change and he facilitated me getting something to eat.
Thanks to Joseph who played a direct part in ... Read More DealerRater - May 25, 2026
Clean,organize and on time.Fast service everything in my car is good and precise
Very bad service director and service support not following directions of customers request of type of oil
Service was fast easy kept me updated their text messages thank you for that truly appreciate it
The service on my Toyota Corolla was done efficiently and the staff was professional. Everyone was very friendly
Title: Bait-and-Switch, Dishonest Deal Changes, and Invasive Practices - Stay Away
This was one of the worst dealership experiences I've ever had. I would strongly warn anyone to avoid Toyota of Anaheim unless you want to deal with misleading tactics and wasted time.
I negotiated a very clear out-the-door price (~$43,000) that explicitly included everything -- taxes, DMV fees, doc fees, and a KARR alarm system. This was confirmed before moving forward.
This was also a straightforward all-cash purchase with excellent credit, so there were zero financing complications -- it should have been one of the simplest transactions possible.
Then ... Read More DealerRater - May 21, 2026
Lee Bach was great very informative and easy to work with. Would definitely recommend to others.
Lee was helpful in explaining the process and friendly staff. The vehicle was finished quicker than the estimated timeframe.
Felix is knowledgeable about Hybrid, better than other Toyota sales people that we have experience. Easy to talk to and put us at ease. The sales process was pretty good except for the sales paperwork. We waited for over 1-1/2 hours to get our paperwork done. Too long
Reason for the 3 stars, not very responsive after sales service. I asked for Warranty paperwork and wheel lock. But never got satisfactory answers at all. These are not hard questions but did not provide the answers I wanted in texts and emails.
Even though they are Group 1 Auto with a core value ... Read More DealerRater - May 15, 2026
Even though I did not purchase my Highlander from this dealership, it has become my 'go-to'. Great Customer Service and ease of service. Rico is always readily available when I have a question and explains things clearly.
Entramos a solo buscar información y salimos con un buen carro, muchas gracias Felix, por tú amabilidad, paciencia, ayuda máxima y atención, recomendaría a cualquier persona que quiera un carro hacia a ti, muchas gracias nuevamente Felix!⭐️⭐️⭐️⭐️⭐️😁😁😁😁🤝🏼🤝🏼🤝🏼🤝🏼🤝🏼
I had scratches on my rim. My service advisor Rico Perez fixed up my rim like brand new. I am a happy customer and I highly recommend Toyota of Anaheim
The service here is bad. I wouldn’t recommend if u have to fix any. I got a flat tire and it was clear there was a nail on the side of the tire. The air leaked too much and couldn’t drive. I had a tire and wheel protection but I was told my tire & wheel protection wouldn’t cover a flat tire without any inspection. They didn’t even try to file a claim and keep telling they(insurance) gonna decline my claim.
I went to another Toyota dealership and they immediately accepted and submitted the claim. ... Read More DealerRater - May 7, 2026
My experience at Anaheim Toyota was great! My interaction with the service rep, Darrell, was excellent. He was professional and patient. As well as efficient.
Clean environment, honest saleman, helpful and knowledgeable financing, and rjey can beat others dealship price
Salesperson Felix was professional to work with . Felix made of the leasing of Land Cruiser simple
Eva was super helpful and kind. She explained everything very well and helped us get the car we wanted. Financing was quick, all of the staff was very welcoming
Thank you very much for Toyota Anaheim It’s a great company and I am very grateful to them
The service department is great especially youbert who has been my exclusive service advisor for many many years, keep up the good work youbert.
I had an appointment and still it took 3 hours for a 5,000 mile check-up! Also, the first time in 50 years that I’ve ever had my car serviced at a dealer and my car was not washed!!
Good location. Professional service adviser. However, the background open air music drove me crazy. Choose better music. Did a 15 year old choose the music?
El personal es un poco grosero creo sera la última ves que llevo mi carro a servicio en esta sucursal
I dealt with Marlene and Jacob who were both awesome at what they do. Please thank them both for what they do and how they treat their customers. This dealership is busy, not too big, the parking lot is small and can quickly become congested at times. Lots of action going on all the time.
I was in and out within 2 hrs for an oil change. Service advisor Lee (Hung) is professional and courteous.
The service department did their best to take advantage of me and I will not be going back there again
Dealership charge my battery installation $ 100 without prior notice. They are making money wrong way.
Place nice and clean..but the service take to long i left my truck on Saturday never received a called back to get information about my car. I have to called every day and person in charge never available never return my call.
Service was on point today and Hung my service rep was the best! Recommend him!
Best dealership I have visited for my all my Toyota needs. I recently also purchased a car from them and they were very helpful, very caring in every step of the way. Jacob, Karla and Victor and the rest of the staff that helped me were amazing. I look forward to my next visit. Thank you.
I drove over 100 miles to buy a used car from this dealership due to their competitive pricing. Let me reassure you that every mile I drove past dozens of dealerships was well worth it. 35 years of negative experiences with used car salespeople kept me on guard, but yesterday I experienced an alternative approach at Toyota of Anaheim. I want to especially thank Shane Stanley in Sales and Mr. Ferando Najera at Financing for an incredible experience. Both were amazing. Finally, a dealership with employees with a strong foundation in honesty, transparency, integrity, and solid values. I declined the drive test, ... Read More DealerRater - Apr 12, 2026
Reliable, customer-focused, friendly, transparent, efficient, knowledgeable, professional, honest, competitive, trusted, helpful, responsive, modern, welcoming, accommodating, reputable, quality-driven, courteous, dependable, experienced, attentive.
I recently had a great experience at Toyota of Anaheim and wanted to share how smooth and stress free the entire process was.
From the moment I walked in, the team was welcoming and professional. I had the pleasure of working with Iqbal, who truly stood out throughout the entire experience. He was knowledgeable, patient, and never made me feel pressured at any point. He took the time to understand exactly what I was looking for, answered all my questions clearly, and made sure I was comfortable with every step of the process.
What I appreciated most was how transparent ... Read More DealerRater - Apr 3, 2026
I just bought a car here and I love this place. All the dealers are fantastic, especially Felix. His service was outstanding and I truly appreciate all his help. He deserves recognition for his professionalism and dedication. Highly recommend!
I went in for an tune up and maintenance check but I did not receive video of my inspection, nor did my service advisor Donald Moreno inform me of what might be wrong with my car despite having purchases Toyota care. I'm fact I don't think they did an inspection at all. Donald said they only performed a visual inspection, despite keeping my car over night. This service was not any better than taking my car to a cheap mechanic. I left still wondering if my car was in need of any other repairs.
I received a text from their service department that my car was due for maintenance and I was offered two appointment times to choose from, 7:00 am or 5:00 pm. I was surprised that they had appointments as late as 5:00 pm but I chose that. I got there at 5:00 pm, I was greeted by a service employee, a "cone" was put on top of my car, plastic and paper put in my car and I was told someone would be with me shortly. At 5:25 pm, same service employee approached me and said "I'm sorry Ma'am, can you ... Read More DealerRater - Mar 30, 2026
Fast service. Good communication. Give cinthya robles and Christian C a raise for excellent service.
This dealer isn't closest to me, but I come with service coupons from other Toyota dealers that they not only honor, but try to better! My preferred service technician who's been here 6 years is Lee Bach. He even encouraged me to keep my 2013 Prius maintained, instead of pressuring me into the auto sales dept. My kinda guy and service dealership.
I know that both the service and sales employees at any dealer quote prices higher than their target price, then offer you "discounts" closer to their target price, because they're commission-driven.
However, I try to ... Read More DealerRater - Mar 24, 2026
I like how this guy help me out his name Heriberto he so nice I will come back thank you
(Translated by Google) Better experience than Toyota from Norwalk (Original) Mejor experiencia que Toyota de Norwalk
We had a very smooth a d fast transaction with the help of sales rep which is ivan and the finance manager christian.. it’s a lil bit higher to my monthly goal but i think still worth for the car that i got…
My advisor aaron the best but the shuttle service was not very good service coz i'm waiting more than 1 hr and i saw MR LE his costumer they prioritize coz i know him he use to be my advisor. he talk to the shuttle service to priority his costumer to drop off. Very disappointed with the shuttle service for waiting more than 1hr they told me that a lot people but i saw them not even 20 mins they got their shuttle service....
Great service! Love the complementary snacks! Brought in my car for maintenance and it was taken care off very quickly!
My advisor Lee, always provides the best friendly service, a guy with a lot of knowledge and always ready to help and listen to customer needs.
They helped in my situation The service department was quick to check the vehicle and offered to help resolve our situation
Great seevice! Friendly staff Clean Great customer service All inquiries answered Staffed Speedy Suggestive selling
Good service i have appointments at 7am but when i come at 6:45am already 8 cars on waiting line.
Super nice and welcoming staff! Sophia made us feel so at home! The experience was so smooth and effortless! Yhonier was so attentive And gave amazing financial advice!
Always great service. Youbert was ver helpful and professional. Very fast service. Toyota doesn’t disappoint.
Great service everyone was very nice and helpfull I would definitely rever a friend to them
Good experience. Helpful staff. The waiting room was comfortable and I appreciated the espresso machine.
Jacob was the best! He walked us through everything the minute we got there. We truly love our experience with Jacob!!!
I had a great experience. Staff were amazing, especially David. They also dropped off the vehicle and great communication.
I had an absolutely outstanding experience at this dealership! From start to finish, the entire team made the process smooth, transparent, and genuinely enjoyable.
Olias was knowledgeable, patient, and never made me feel pressured. He took the time to answer all my questions and made sure I felt confident in my decision.
Cynthia was invaluable and attentive throughout the process, making everything feel organized and stress-free.
Sophya was friendly and professional, ensuring every detail was handled with care.
And a special thank you to Christian T. in finance--he made the paperwork process simple and clearly explained all the options without ... Read More DealerRater - Feb 27, 2026
Toyota of Anaheim was actually a pleasure to work with, unlike other dealerships I have been too. Brandon was great from as soon as we arrived until we left. Not only was He was very knowledgeable of the vehicle we were looking and was able to demonstrate all the features, he was very patient with my wife and I. He was not an overbearing salesman, but was there to serve for a great car buying experience.
I purchased a certified car from Toyota of Anaheim a few months ago, only to realize a few days later that the car was not certified and they sold me a used car with no warranty. I would have been understanding if they were transparent with me about the fact that there was some paperwork issue, however they hid this fact from me and I figure this out on my own. I felt scammed and lied to.
I am out of state so returning the car was not the best option for both parties, but if I lived in socal, ... Read More DealerRater - Feb 25, 2026
Amazing experience at Toyota of Anaheim... Eva Callejas and Luis Miranda were amazing, friendly, professional, and made the entire process smooth and stress-free from start to finish!
Friendly, no pressure and was the easiest purchase of a vehicle I have ever made at a dealer.
Great experience, and a lot of people help you above and beyond. So happy I went there.
Excellent negotiations with the personnel and the car was well prepared for our visit. They stayed late to make sure our purchase was the best for us.
Toyota oil Anaheim was quick, efficient, and professional and let me know of future work on my car. Thank you
Very helpful and quick with assistance. They answered all the questions I needed and I got what I wanted.
Our service advisor was Jon Dulay. He was very helpful and assistance was great. Service was good aand done on time.
Neeveen was very helpful, was in and out. Very fast and friendly service, overall had a good experience!
Every time I come in there is always amazing service, each worker is so kind! And the food selection while you wait is so good!
As first car buyers my husband and I had the best experience Gilberto helped us and gave us a lot information we had a great experience recommend and ask for Gilberto great customer service
Got in early, the service rep took good care of me and the car. Got out within two hours. Wow!
Excellent communication and customer service. Will highly recommend John to friends and family. Looking forward to future visits and future purchases.
From the minute I walked in the door there was a nice young man ( Brandon Pita) that immediately helped me!! Within 5 min. I was behind the wheel test driving the vehicle I came to see. He was very helpful and not pushy. When I decided to lease the vehicle Victor continued my great experience in the finance department. Thank you to both gentlemen for making my dreaded trip to get a new car a very pleasent experience!!
Very unprofessional and either poor inspection or just dont care at all.
Went for air vent issue and drop the car.
Got pretty quick respond.
However they told me my vent had issue because of ambient light we install.
The ambient light is no where near air vent and im confuse how that can be related?
Either way they say they cant cover the part with warranty because of ambient light.
Dont want to argue and pick the car up and brought home.
Find out it was the holder got lose and i fixed myself with toothpick.
Either you guy ... Read More DealerRater - Feb 16, 2026
PSA-
Don't not purchase a certified pre-owned or any vehicle here. I recommend going to another dealership - Orange, Irvine, any other one. This dealership is shady with terrible customer service. It's not worth your time and money to spend it here.
I purchased a certified pre-owned 4runner here, at full price (apparently prices are non-negotiable here). And it turns out that they installed an aftermarket windshield, one day before I purchased the vehicle. This was never disclosed to me. Because they had done this, they had intentionally invalidated the warranty even before I had drove it off ... Read More DealerRater - Feb 16, 2026
My daughter is away at college in Orange County and needed to take her Prius in for an oil change. We had taken it to Toyota of Anaheim before I felt they tried to guilt her into getting services she didn’t need. But she felt more comfortable waiting here so she gave them a second chance and brought the Prius in for another needed oil change. This time she dealt with a service technician named Anthony. I was very happy to hear that she was treated fairly. Repairs covered under warranty were found and taken care of and the ... Read More DealerRater - Feb 13, 2026
The service man was polite and and though. Was quick to notify me of other services that needed to be taken care of.
Employee are very helpful friendly and dependable. The dealer place was clean and well organize.
The dealership is always nice and clean. The employees there are friendly. And their work is always done correct correctly the first time.
Made an appointment for an oil change and tire rotation on a Friday at 4:45. I was greeted by Jon who was super friendly, knowledgeable and helpful. I wasn’t in a hurry so left my car overnight and got a call from Jon the next morning when my car was ready. Great communication throughout the whole process from both the technician and Jon. I will always bring my car here for service!
Yubert was very helpful. He kept me updated on my vehicles progress. I had an very positive experience at Toyota of Anaheim.
Went for an oil change with a $9.99 coupon from their dealer, technician said it will be higher for synthetic oil, final price $59.95.plus tax. Previous time with the same coupon was $29.99 plus tax. Extremely disappointed
Great Customer Service, friendly, knowledgeable and very informative, service done as promised in a timely manner.
Toyota of Anaheim did a Wonderful job With the installation of my grill Shutter. I strongly recommend them. Also check out the gift shop Where I purchased a Beautiful Toyota beanie..
Reviews & Testimonials | Toyota of Anaheim